Our Cookie Policy
This page sets out every cookie hollywin-aud.com may place on your device, why it exists, how long it stays, and how you switch it off. We keep the wording plain on purpose.
What Cookies Actually Are
A cookie is a small text file that a website saves on your device when you visit. It carries a label and a value, and it sends that value back to the site on your next visit so the site remembers something about you. Without cookies we would not know it is you returning, and you would log in again on every single page load.
Some cookies come from us directly. Others come from partners whose code runs on our pages, and those partners read and write their own cookies. Both types are covered on this page.
The Cookies We Set
Strictly necessary
These keep the site working. They hold your login session, your authentication token, and the anti-fraud checks that protect your account balance. They cannot be switched off from within our site, because without them deposits, withdrawals and game rounds would break mid-session. Example names: hw_session, hw_auth, hw_csrf.
Functional
These remember choices you make: the language you picked, odds or game display preferences, muted audio, and whether you have dismissed our cookie banner. They are optional, and blocking them means re-entering those choices each visit. Example names: hw_lang, hw_prefs.
Analytics
These collect aggregated data on how pages and games perform: load times, drop-off points, error rates. We use the totals to fix problems and improve navigation. The data is aggregated and does not identify you personally. Example names: hw_metrics, _stat_id.
Marketing
These support the offers you see, including retargeting our welcome bonus of 100% up to AUD 24000 plus 350 free spins to visitors who left without claiming it. They also cap how often the same ad reaches you. Opting out of marketing cookies stops tailored ads, not the offers themselves. Example names: hw_ads, _mkt_uid.
Full cookie table
| Cookie type | Purpose | Duration | Opt-out |
|---|---|---|---|
| hw_session | Keeps you logged in | Session (deleted at browser close) | No, strictly necessary |
| hw_auth | Account authentication token | Session | No, strictly necessary |
| hw_csrf | Security token against forged requests | Session | No, strictly necessary |
| hw_lang | Remembers your language | 90 days | Yes, via banner or browser |
| hw_prefs | Display and sound preferences | 90 days | Yes, via banner or browser |
| hw_metrics | Aggregated performance stats | 30 days | Yes, via banner or browser |
| hw_ads | Retargeting and ad frequency | 365 days | Yes, via banner or browser |
Third Parties We Permit
We allow third-party cookies in three categories only: analytics providers that measure site performance, ad networks that deliver and measure our promotional campaigns, and payment providers that keep transactions secure and detect fraud on their checkout pages. Each third party processes data under its own privacy policy, and we contractually limit them to the purpose they were engaged for.
We do not permit third-party cookies for profiling beyond the three categories above, and we review the list every time a provider changes.
How You Manage Preferences
When you first land on hollywin-aud.com, our cookie banner lets you accept all categories or reject everything except strictly necessary cookies. You can reopen the banner at any time from the link in the footer marked Cookie Preferences and change your answer.
Disabling cookies in your browser
- Chrome: Settings, then Privacy and security, then Third-party cookies, then Block all or Site data exceptions.
- Safari: Preferences, then Privacy, then Manage Website Data, then remove hollywin-aud.com entries.
- Firefox: Settings, then Privacy and Security, then Cookies, then choose Delete cookies on close or add an exception.
- Edge: Settings, then Cookies and site permissions, then Block or allow per site.
Blocking strictly necessary cookies has consequences we cannot work around: you will not stay logged in, deposits and withdrawals will fail, and game rounds may not record. Blocking functional, analytics or marketing cookies only removes convenience and tailored offers; the site keeps working.
How Long Cookies Persist
Session cookies vanish the moment you close your browser, and that covers all our strictly necessary cookies. Functional cookies persist 90 days, analytics cookies 30 days, and marketing cookies up to 365 days. We set the shortest workable duration in each category, and we refresh these figures here whenever they change.
If you delete cookies manually, every timer resets: a marketing cookie removed at day 200 starts counting again only if you revisit and re-consent.
When We Update This Policy
We review this policy whenever we add, remove or change a cookie category or a third party. Material changes get announced on this page at least 14 days before they take effect, and we re-request your consent through the banner where the law requires it. The version you are reading was last updated in 2026.
Questions about any cookie listed here go to our support team at [email protected], available on live chat 24/7.
Frequently Asked Questions
Do I need to accept all cookies to play at Hollywin Casino?
No. Only strictly necessary cookies are mandatory. You can reject functional, analytics and marketing cookies through our banner and still play, deposit and withdraw.
Will rejecting marketing cookies cancel my welcome bonus?
No. The 100% up to AUD 24000 bonus and 350 free spins with code HOLLYWIN remain fully available; you just will not see tailored ads about them.
Do cookies store my payment details?
No. We never store card numbers or wallet keys in cookies. Payment providers use their own secure, encrypted processes for transaction security.
How do I change my cookie choice later?
Open the Cookie Preferences link in the footer of hollywin-aud.com and reset your choices, or clear cookies in your browser and the banner appears again on your next visit.